It was our first time in Cape Verde and in Sal Island and it was really amazing. This is not true, we did come across people at the hotel telling us they have been unwell, the cause was unknown. Read Reviews of Hotel Riu Palace Santa Maria. The rooms were cleaned every day and the beds completely changed plus clean towels but it was what the cleaner did with a cup and glass, she took them in the bathroom swilled them under the tap and then dried the with a cloth. Feriestedet har roomservice. Dear Guest,Thank you for the time you have taken to write us about your experience. The beach was perfect and quite clean, the only thing is that many tourist scammers run to you to give you their business cards on the beach and it is quite annoying. They are fighting all day. Hotel Riu Palace Santa Maria, Santa Maria: 1.317 Bewertungen, 2.198 authentische Reisefotos und gnstige Angebote fr Hotel Riu Palace Santa Maria. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. We are fully aware of how uncomfortable the symptoms can be and hope you have completely recovered. Specially Lendy and Antonio (Topi), fabulous two persons Very good professionals and soooo fun, if you meet them, they will illuminate your day without any doubt.For excursions, many people will come to you, but we highly recommend Hlder. It was 17% rooms in used. The swim up was great and had sun from 8am-5pm daily The Riu app is great for sorting out mini snags. See all 1,308 reviews Nearby Hotels All Inclusive VOI Vila do Farol Resort View Hotel 2,521 reviews 0.3 miles from Hotel Riu Palace Santa Maria Pool Beach All Inclusive Smartline Crioula Hotel View Hotel 2,281 reviews 0.5 miles from Hotel Riu Palace Santa Maria Free parking Pool All Inclusive 2022 We apologize for any inconvenience, and we hope you can understand that all the changes that may occur are only to ensure our guests and employees wellbeing and peace of mind, which especially now is our number one priority. Hotel Riu Palace Santa Maria, Santa Maria: 1,310 Hotel Reviews, 2,186 traveller photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor I personally would like to see more smaller bars with their own feel, but that just seems to be how RIU do their hotels.Overall a lovely holiday.However, one potential problem that people should be aware of (not the fault of the hotel). Room was very clean and new ones. Prenota Hotel Riu Palace Santa Maria, Santa Maria su Tripadvisor: consulta le recensioni di 1.308 viaggiatori che sono stati al Hotel Riu Palace Santa Maria (n.3 su 28 hotel a Santa Maria) e guarda 2.186 foto delle stanze! Despite the fact that only the main restaurant was open we were not disappointed by the choice and quality of the food, that aslo goes for the Cappuccino Coffee Bar and the Daiquiri Cocktail Bar. Our king bed was two pushed together but it was absolutely fine. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Self serve tongs and the plates they sit on constantly being changed out and staff cooking the food all wearing masks and disposable surgical type gloves. Hotel Riu Palace Santa Maria, Santa Maria: Se 1.316 anmeldelser fra rejsende, 2.198 billeder og gode tilbud vedr. a member of staff on the door of each main restaurant giving everyone a squirt of anti bac. Kind regards Hotel Riu Palace Santa Maria Online Reputation Manager, The hotel has a great location with beautiful beach and ocean! Your loyalty is highly appreciated. Having never been to Cape Verde we were pleasantly surprised at how beautiful the island was, and thought this hotel was extremely well priced compared to other 5* stays weve had. On the flip side Hotel guests not using tongs on certain items kids unsupervised putting their dirty little mitts on everything. Mainly.. hotel was ok. We arrived at the hotel late Monday afternoon, Tuesday and Wednesday relaxed by the pool but Wednesday night my husband started to be ill and Thursday morning I started to be ill. Got so bad we went to reception for help and was sent to the nurse at the hotel who sent us to the clinic by taxi. Yes, it offers wheelchair access and facilities for disabled guests. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Claim your listing for free to respond to reviews, update your profile and much more. Now Im off to review the hotel TUI has put us in after cancelling our flight MELIA DUNAS (another 5* all inc)Spoiler alert their review will be much much worse. Now 189 on Tripadvisor: Hotel Riu Palace Santa Maria, Santa Maria. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Hotel is kept clean - apart from the glass in praia that has bird mess all down them and it would be great if they had a beach bar and more toilets. Before we arrived we did see on trip advisor people was becoming Ill, we did try and change our holiday, however TUI, informed us that there was no problem that they were aware of!!! Day and evening entertainment. We will share your message appropriately with our management team, and it is our hope to welcome you in the future under better circumstances in order to give you the fully convincing experience you deserve. Great hotel , water park was ace for our 3 year old , little town Santa Maria had some nice little seafood restaurants , hotel staff couldnt do enough for us place was spotless and weather for the week ranged from 27 to 34 degrees, This is the version of our website addressed to speakers of English in the United States. Santa Maria Hotels Santa Maria Bed and Breakfast Santa Maria Vacation Rentals Santa Maria Vacation Packages Flights to Santa Maria Santa Maria Restaurants Things to Do in Santa Maria Santa Maria Travel Forum Santa Maria Photos Santa Maria Map Santa Maria Travel Guide All Santa Maria Hotels; Santa Maria Hotel Deals; Last Minute Hotels in Santa Maria We are in the steak restaurant and I got food poisoning- very poorly for 24 hours and then bad pains and upset stomach for three days. Hotel Riu Palace Santa Maria, Santa Maria: Se 1 311 recensioner, 2 198 bilder och bra erbjudanden p Hotel Riu Palace Santa Maria, rankat #3 av 28 hotell i Santa Maria och med betyget 4,5 av 5 p Tripadvisor. We are here at the moment and the evening bar service desperately needs to improve. Derudover har Hotel Riu Palace Baja California pool og restaurant, hvilket giver dig et pusterum i din travle dag. Previous reviews really did seem concerning hygiene issues etc. The food at the main buffet restaurant was good, but we would have appreciated more Vegan food (especially non dairy milk choices at breakfast). The bar service is excellent too but the wine and drinks seemed watered down and taste cheap. Restaurant-only one in use. Excellent hotel in a fabulous location. The results showed no food poisoning and we were sent to get hydration solution, probiotics and stomach cramps tablets. more. We are also saddened to read you were not satisfied with the entertainment program. Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde. 3 av 28 hotell i Santa Maria og vurdert til 4,5 av 5 p Tripadvisor. Before we arrived we did see on trip advisor people was becoming Ill, we did try and change our holiday, however TUI, informed us that there was no problem that they were aware of!!! Relax in our Wellness Center and on our sunterrace, or get in shape in the gym. Rooms are very good. a member of staff on the door of each main restaurant giving everyone a squirt of anti bac. We are very sorry if you got another impression. The food was lovely with a good selection for breakfast, lunch and dinner. The only thing I would recommend for the hotel is to discourage guests from re filling used water bottles at the bars as this could pass on viruses between the guests . more. However they have either REALLY picked up hygiene or the hygiene problem actually lies with the people visiting the hotel. Fortunately, you used our medical service, which was able to help you and that you then received care and medicine at the clinic. Absolutely has gone downhill from last year. RIU Hotels and Resorts, Other at Hotel Riu Palace Santa Maria, responded to this review. Hotel Riu Palace Santa Maria, : 1,316 , 2,198 Hotel Riu Palace Santa Maria, ' 3 28 4.5 5 -Tripadvisor. Wait staff constantly using anti bac using cutlery to lay napkins etc. Relax in our Wellness Center and on our sunterrace, or get in shape in the gym. The hotel has 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities. The beach is massive and the sea is a little far away but no more than a cpl min walk. Highly recommend this hotel. The hotel is well laid out and so many beds, parasols and pools . Hotel Riu Palace Santa Maria, Santa Maria: 1.308 , 2.186 Hotel Riu Palace Santa Maria, #3 28 Santa Maria 4,5 5 Tripadvisor. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The hotel is spotlessly clean, the staff work so hard and was all very pleasant. Mainly.. hotel was ok. Not what we would have expected and really disappointing. Ill detail in my opinion why it isnt 5*: No robes or slippers Towels in bathroom are tiny & old No ventilation in bathroom so everything gets wet after a shower No beach service No bar on the beach Speciality restaurants are awful (dont even bother with the Italian) Staff can often be very abrupt & unhelpful, especially at reception Nobody greets you, even if you smile Can take up to 10 mins to queue for drinks Often no seats available at outside bar in the evenings & table service is sporadic, meaning more queuing at the bar The food. Certainly, in our bars we are still serving a huge variety of All Inclusive drinks. Hotel is really nice. Hotel Riu Palace Santa Maria View Hotel 1,290 reviews 0.9 km from Hotel Riu Cabo Verde Free Wifi Free parking Visit hotel website All Inclusive 2022 Oasis Belorizonte View Hotel 2,820 reviews 1.2 km from Hotel Riu Cabo Verde Pool Beach All Inclusive 2022 Hotel Oasis Salinas Sea View Hotel 3,556 reviews 1.4 km from Hotel Riu Cabo Verde Free parking Next door at the Rui hotel just outside on the beach you can watch Turtles hatching, this is amazing and starts at 4:30 daily. Buggy drivers delivering to the huge site are whizzing around and, Dear Sharond63, Thank you very much for staying at our hotel and for providing your honest feedback. Personally I believe its the latter!! Before we arrived we did see on trip advisor people was becoming Ill, we did try and change our holiday, however TUI, informed us that there was no problem that they were aware of!! This response is the subjective opinion of the management representative and not of TripAdvisor LLC. What are some restaurants close to Hotel Riu Palace Santa Maria? This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. View Hotel 3,244 reviews 0.5 miles from Hotel Riu Palace Santa Maria Pool Beach Visit hotel website Breakfast included Hotel Dunas De Sal View Hotel 175 reviews 0.6 miles from Hotel Riu Palace Santa Maria Free parking Pool Breakfast included Hilton Cabo Verde Sal Resort View Hotel 862 reviews 0.6 miles from Hotel Riu Palace Santa Maria Free Wifi RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. We never found that to be the case at all. Waves was so huge, No Kindze can go to the ocean, its to dengerous. Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay. 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