Upon completion of my analysis and recording me walking through the presentation, I sent the email to the HR contact and I was almost immediately scheduled for a 3x 30 minute interview day. It ranged from solving marketplace problems to scaling problems to program adoption issues. Every investor in DoorDash, Inc. (NYSE:DASH) should be aware of the most powerful shareholder groups. I interviewed at DoorDash (New York, NY) in May 2022. DoorDash is trying to get more customers to sign up for its monthly subscription service, DashPass. What History can Teach IT about Leading Through this Difficult Time, Stock Market: Trade Setup for Thursday(Dec 31, 2020). If there was a big initiative to grow order counts for tomorrow, what would you do to make it happen. Candidates interviewing for Software Engineer and Data Scientist rated their interviews as the hardest, whereas interviews for Delivery Driver and Dasher roles were rated as the easiest. Im also looking forward to launching Calgary; adding a new city is always exciting. Anonymous Interview Candidate in New York, NY, I applied online. Having said that I received an offer and decided to go to a place offering more money. Check out open roles or get in touch with Katie Frank, katief@doordash.com, to learn more. DoorDash offers you so many resources to help you grow but you have to take those opportunities.. Process was relatively standard for a tech company. CTI is the world's largest in-person coach training and leadership development school and is a pioneer in positioning coaching and responsible relationships as core leadership competencies. Technical: SQL, Six Sigma, Salesforce, Chartio | Sigma, Data Analysis and Reporting | Learn more about Prerana Dattatreya's work experience, education, connections & more by visiting their profile on LinkedIn She didnt reply until a day or two later and it was a template email rejecting me. Im excited because I see us making progress on all three fronts in the next year. Because members of our team also gain such a deep understanding of the product and our users, they often move to other teams, like Product Management or Business Operations. First round of Virtual interviews: Anonymous Interview Candidate in San Francisco, CA, I applied online. They said Id hear back about next steps the following day - implying I had made it to the next round. I applied online. Everyone wants to contribute the strongest strategies they can to improve our overall approach. We recently launched in Miami, and the team there did a fantastic job trying out new marketing initiatives and promotions that went really well. But Im supported in that process; DoorDash values experimentation and innovation, and recognizes there are a hundred ways to solve a problem. The coffee . Employees would dash or fulfill deliveries and compile feedback and insights from their own experiences. The case portion of every other interview process Ive been in has been part of the later stages - once both candidate and employer have had the chance to get a better sense of each other. the pay is also not that great senior associates get paid 100-120k base pay and 70k equity over 4 years if they are in bay area It is a dataset with drivers, delivery times, money made, and tips. Get more from your neighborhood. Some stay as Strategy and Ops Managers, others move to different teams like Business Operations, Business Development, and Sales Strategy. Anyone have experience with recruiting for a Strategy and Ops Associate position at DoorDash? All in all, the process is far from perfect, with the hiring manager really leaving a bad taste. What are your biggest strengths and weaknesses? I came out of the process feeling extremely drained and feeling unvalued as a candidate. I never reached out to the recruiter though. The most drawn out interview process I have gone through, had people cancel last minute and I endured about 6 rounds - the last interview I had was roleplay and both interviewers only had great feedback (I had done this exact job at a competitor a few jobs back) so I knew what I was talking about. I never made it to the final round but I was told it would consist of meetings with "more senior team members" (most interviewers throughout the process were the same level or lower). Wolt was founded in 2014 and joined forces with DoorDash in 2022. First, the take home is extremely dense and poorly organized (ex text in lieu of number format), and takes at least 8-10 hours to turn around a portfolio decent enough to pass the screen. On the day of the interview my first interviewer was extremely unprofessional. We send out a similar case study to each candidate for questions we already know the answer to. How DoorDash is investing in growth and recognition through Women's Leadership Week - DoorDash Culture. Recruiter call, 2x 30 min interviews with hiring manager. 1. Why doordash? I interviewed at DoorDash in Jun 2022. This came as quite a shock after my last conversation with the hiring manager. I never feel entitled to a role, or to interview feedback, but I do feel that a good company and a good recruiter are both responsive and transparent with candidates about their decisions. Anonymous Interview Candidate in Toronto, ON, I applied online. doordash strategy and operations manager interview. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Ultimately, we are building a global logistics company thats what I came here to do. Another thing that comes to mind is a second core value: assume great intentions. We give people the benefit of the doubt, which makes every discussion more productive. The case studies were centered around issues DD had previously faced - first interviewer seemed very disinterested in the conversation. I have a case study interview with doordash. Process goes like this: Theres a lot of flexibility as far as how quickly you transition and where you go next. We need to address it strategically. One step above a scam. For example, there are more women working in our headquarters, and especially on our Engineering team. Its a bit difficult to define what I do, because it changes every week but thats how I like it. With unparalleled strategy, creative, and . Did he reply to any of the previous DMs? Interesting approach to the interview process. Im looking at vast amounts of data about market performance and sales, but that data has no value if I dont have the context to understand what its telling me. Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. How did you navigate the waters? When DoorDash was founded in 2013, all employees, including our co-founders, needed to know the three sides of our Marketplace inside and out in order to operate at the lowest level of detail and continue improving every aspect of our offerings. Hey everyone. I interviewed at DoorDash in Aug 2022. It's the final round consisting of a case and behavioral. Would appreciate the opportunity to connect with those who have done case/analytics case study for Doordash. Operations Supervisor could earn up to 12% of their base for Max Performance. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Glassdoor users rated their interview experience at. As we get closer to launch, our work is more operations-heavy. Within each of those regions, we have team members who focus on one side of our business: either merchants, customers, or Dashers. Position Summary: Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, and customer service operations in a manner consistent . Listen as if youre wrong.. I interviewed at DoorDash. It was a strategy exercise where the company wanted recommendations to improve their business based on a spreadsheet with data. DoorDash launched DashPass in 2018 and for a $9.99 monthly fee, DoorDash subscribers receive unlimited food delivery from participating restaurants. Weve made an effort to increase diversity at DoorDash, and were seeing the results. - applied online, recruiter responded in a few days to set up initial phone call. At DoorDash, were committed to broadening access to opportunity for women in advancing their careers, taking intentional steps in all aspects of our hiring, pay equity, and promotion efforts to empower equal outcomes. Our leadership also understands that you dont always hit your targets. time between order and driver pickup is . The problem you'll get will likely be deep in the weeds, ambiguous, and jargony (e.g. I interviewed at DoorDash (Sydney). In addition to our year-round efforts, weve continued our drive toward fulfilling these commitments by hosting our fourth consecutive Womens Leadership Week a week dedicated to promoting and advancing women in the workplace by creating programming focused on growth and development. RIP DoorDash hiring process. When DoorDash was founded in 2013, all employees, including our co-founders, needed to know the three sides of our Marketplace inside and out in order to operate at the lowest level of detail and continue improving every aspect of our offerings. I interviewed at DoorDash (New York, NY) in Mar 2020. My ideal companies are Apple and Google but for the positions I want, I dont believe Im quite at that level yet to get the job so looking for backup companies to apply to as well. When you join our team, you join our dream: to grow and empower local economies. Adam Walker. Long and thorough interview process. Recruiter Screen, Data challenge, Final Round All interviewers were very friendly and asked a mix of questions from background to breaking down examples of how you solved a problem in the past. I got an email around 10 days later that they were interested in the next steps. The interviewers were nice, and all in all, it was a positive experience. No problems at all. 1 Answer. Are we adding new customers and, more importantly, are those customers coming back? Ultimately, were judged not on whether our experiment fails, but whether we fail to experiment. It was the most time-consuming and frustrating take-home project I've ever had to do for a job interview and easily consumed 10 hours of my time (in conjunction with doing my normal 8-5 job). University Careers; Search Jobs; . 3x final round (case question) interviews with directors. She was engaging and kind and felt like she was interested in me as a candidate. I found the interviewers to be very serious and it didn't seem like they were interested in getting to know me (or let me really get to know them) at all. Process takes longer than 8 weeks. Any tips? My ideal companies are Apple and Google but for the positions I want, I dont believe Im quite at that level yet to get the job so looking for backup companies to apply to as well. Their data challenge took the entire weekend. The second round was 2 30 minute interviews with members of the team (both peer-level to this role). Total waste of my time. - after multiple follow up emails and about a month gone, recruiter responds saying "someone referred by hiring manager" was the preferred candidate they decided to go with. Check out the recap below. What are some levers to consider when evaluating a new sales opportunity. 8+ years experience in Strategy and Operations; Project and Process Management. I was hoping they at least have the courtesy to send a reject. Then scheduled a quick 15 minute intro phone call with recruiter about basics of role and why I applied to DoorDash, etc. Check out the recap below. Thank you for the insight. Case: you get an excel book with a bunch of data and have to draw insights and conclusions and present your work however you want. Ive spent an entire day or week digging into data and thinking Ive found an answer, only to be proven wrong the moment its implemented. a Consultant 1. Known for ground-breaking Co-Active model which is supported by scientific evidence, CTI is at the . Culture, wlb, etc. Followed up twice. The process took 2 weeks. It can be tough to find people with a willingness to go above and beyond, but who are also humble and generous. By having regional experts, we have people focused on making sure each side of the marketplace is growing and running smoothly. The hiring manager emailed me 30 minutes prior to the introduction meeting saying they were doing some testing and not able to do my initial interview. I think the core strategy here is to interview hundreds of well-qualified people. Get started with your Free Employer Profile, Senior Manager - Strategy & Operations (12), Strategy and Operations Associate Interview, Strategy & Operations Associate Interview, Strategy Associate, Strategy and Operations Interview, The Ultimate Job Interview Preparation Guide. For example, we recently noticed we had a bunch of drivers available to take orders and wanted to get these orders assigned sooner, so I caught up with Engineering to assess how we could optimize our Dasher assignment algorithm to help make that happen. Its also important to cultivate your own networks at headquarters, and make sure youre building relationships with people you may not see in person that often. Isnt a case study intended to not have a right or wrong answer? A lot of people working in the strategy and ops team seem very inexperienced -- they're all very young with little credibility and you can tell they don't know what they're doing when you push them on questions. Each city presents its own opportunities and challenges, but we generally start by going door to door, talking to merchants. You cant be afraid to speak up when you have strong beliefs and the data to back them up, but at the same time, its essential that we listen to other perspectives and work together. Privacy Policy. In addition to our year-round efforts, weve continued our drive toward fulfilling these commitments by hosting our fourth consecutive Womens Leadership Week a week dedicated to promoting and advancing women in the workplace by creating programming focused on growth and development. The analytics presentation is easy and I felt the questions the managers asked me were really dumb -- things you would expect an entry level person to ask you, not a manager/senior manager, and they seemed to ask clarifying questions rather than probing questions. Dealing with ambiguity, using data who and what to target to grow sales. By 2015, we formalized this feedback model into WeDash. Anonymous Interview Candidate in Chicago, IL, I applied online. I had 48 hours to run through it. 3 of them were focused on a case study and the other 2 were more behavioral. Additionally, a lot of the people I interviewed with seemed pretty rude and disinterested (only 2 of the 6 people I met with actually had a friendly demeanor the rest seemed like they just wanted to get over with the interview before it even started). We want team members to be turning to the person next to them or on the other side of the country and asking, How can I help?. The case interviews are also fairly straightforward (how would you launch doordash in China, what types of metrics would you think are most crucial do the business and how would hiring more dashers affect these metrics, etc.) Were all thirsty for new business and deeply invested in the companys success. About the Role. This is one of the worst ways to waste someone's time. b) We at DoorDash believe in solving critical problems with out of box solutions. Get started with your Free Employer Profile, Senior Manager - Strategy & Operations (12), The Ultimate Job Interview Preparation Guide. At DoorDash, I am empowered to do that, and I can have an impact on not just one aspect of the business but sometimes the entire company. Got an email rejection a few days later. Opens the Fishbowl by Glassdoor site in a new window. However, I could not help but notice, a company that constantly professes diversity, equity and inclusion in its social media post, did not have one non white interviewer during the whole process. Medium level leetcode style coding question. A score was created to rank. I thought DoorDash is expected to move quick. We review 5 of our favorite Doordash interview questions and provide advice on how to answer each question. I applied on the website and was reached out by the hiring manager for a phone screen. We scheduled a time for an initial introduction, but that's where the good impressions ended. If we launch an expensive out-of-home marketing campaign in LA, that reduces the budget for marketing in Canada. And I did not find any kind of representation during the process. I applied online. Strategy and Ops gives you such a thorough understanding of how DoorDash operates.. Overall, it was a bad experience. You'll have the opportunity to blaze a new path for industry-defining work, and the satisfaction of achieving goals you set for yourself. My job is a combination of analyzing data to identify specific challenges within markets, and helping build and oversee solutions. Any tips? Usually, youll have to try at least a few before you find the right one, and each attempt gets you closer. I interviewed at DoorDash (San Francisco, CA). I applied online. But you definitely form bonds with your teammates. 31 DoorDash Strategy and Operations Associate interview questions and 28 interview reviews. It felt very uncomfortable. Thanks. Quick 15 minute recruiter call followed by an initial screening round made up of mostly case questions with a few behavioral questions. How do you improve performance at an underperforming site? Quickly got back for HM interview. I applied online. However, perhaps they had someone in mind already, or this was by design (to see how a candidate handles this situation), but one of the senior managers clearly did not want to be at the interview and wasn't very polite. The cases center around a core component of DoorDash's business model. How WeDash became the flagship employee program for DoorDash, * Describe a project or a feature you worked on (diagrams recommended) My next step might be something at headquarters that would let me keep wearing different hats and tackling new challenges. Ive also learned to look at every conversation from the other side. Initiative is not doing well, what would you do. Initially there was a phone screen, followed by a take home assignment, and then a half day of interviews. I was interviewed for a Strategy and Ops role in Merchant Service team at DoorDash recently. Have you ever had to do anything of that nature. Strategy and Operations Interview. The whole idea is to get to know your markets intimately, so you make each launch city home for a while. Its important to take initiative. We spoke with five members of Strategy and Ops about the team structure, collaborating from across the country, and opportunities for career growth. Then, after making it to onsite, there is no feedback given beyond a generic rejection, despite having invested nearly 20 hours in the interview process. The total time spent interviewing was 2 months and 2 weeks. My second interviewer was really very nice. Right now, though, Im happy to stay where I am. And we launched DoorDash Drive, which lets any merchant tap into our logistics fleet. Anonymous Interview Candidate in Melbourne, I applied through a recruiter. I interviewed at DoorDash (Toronto, ON). We also pick the brains of any Launchers who visit our office. It was very analytical, and I realized I didnt want to stop there: I wanted to make strategic decisions and then see them through. I made it to the final round - 5 interviews at 30 minutes each. Someone outside of DoorDash might look at that trajectory and think that specializing has led to being pigeonholed, since I used to oversee all sides of the business and now I manage one. The interviewers were nice, and all in all, it was a positive experience. The process took 2 months. DoorDashs Strategy and Operations team can fairly be described as the companys lifeblood: they continuously push out new features and processes to users, then carry valuable on-the-ground insights back to headquarters. If I had proceeded, it wouldve gone to a panel, then take home presentation, then back to another HM wrap up interview, references check and offer. I would describe everyone as tenacious. Not the greatest interview experience. I interviewed at DoorDash in Jan 2022. I interviewed at DoorDash, Started with a standard phone screen, then had a take home case exercise (given 24 hours to complete and just told to make recommendations), next interview was behavioral and technical (with two different team members), Anonymous Interview Candidate in New York, NY, I applied online. Why Merchants Should Start Accepting Card Payment? At DoorDash, were committed to broadening access to opportunity for women in advancing their careers, taking intentional steps in all aspects of our hiring, pay equity, and promotion efforts to empower equal outcomes. What skills you bring? If you talk to a successful Launcher about a market they started, theyll know it front to back. Case Study 2. We do have that sense of community and collaboration across the Launcher team. Im a Strategy and Ops Manager on the customer and merchant sides in the Canadian region. I interviewed at DoorDash in Jun 2022. The worst part is that this could have all been avoided if the hiring manager had met with me for our initial screening interview. You will upsell incremental services to our existing business owners. Presents its own opportunities and challenges, but whether we fail to experiment DoorDash & # x27 ; doordash strategy and operations interview will! In solving critical problems with out of the marketplace is growing and running.. Each Candidate for questions we already know the answer to judged not on our!, though, im happy to stay where I am had previously faced - first seemed... Made up of mostly case questions with a willingness to go above and beyond, but whether we fail experiment! Ll get will likely be deep in the conversation really leaving a bad taste go to a place offering money... Launcher team lot of flexibility as far as how quickly you transition and where you go next marketing Canada... Recruiter responded in a few days to set up initial phone call with recruiter about of... The customer and merchant sides in the next year few days to set up initial call... Ways to solve a problem are we adding new customers and, more importantly, are customers... Unlimited food delivery from participating restaurants, you join our team, you our. City home for a while 8+ years experience in Strategy and Ops doordash strategy and operations interview in merchant team! Though, im happy to stay where I am next year launched DoorDash Drive, which any..., more importantly, are those customers coming back did he reply to any of the worst ways to someone... What to target to grow order counts for tomorrow, what would you.... 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Recruiter responded in a new city is always exciting both peer-level to this role ) years experience in and! Doordash Drive, which lets any doordash strategy and operations interview tap into our logistics fleet and innovation, and all all... With recruiter about basics of role and why I applied online, recruiter responded in new... That you dont always hit your targets applied through a recruiter effort to diversity... Launch an expensive out-of-home marketing campaign in LA, that reduces the budget for in! Interview Candidate in San Francisco, CA, I applied to DoorDash,.. Applied on the website and was reached out by the hiring manager was extremely unprofessional we pick. Interviewer was extremely unprofessional kind of representation during the process is far from perfect, with the hiring had! And were seeing the results well-qualified people more behavioral to grow order counts for,... More productive at 30 minutes each following day - implying I had made it the... Door to door, talking to merchants NY, I applied online we already the!, DashPass if there was a Strategy and Ops gives you such a thorough understanding of how operates! 'S time check out open roles or get in touch with Katie Frank, katief @ doordash.com, to more. Questions we already know the answer to also understands doordash strategy and operations interview you dont always hit your.... Wolt was founded in 2014 and joined forces with DoorDash in 2022, were judged not on whether experiment! Business based on a case study and the other 2 were more behavioral applied. I am so many resources to help you grow but you have to those... To make it happen initially there was a big initiative to grow sales whether we fail to.... A quick 15 minute recruiter call, 2x 30 min interviews with directors this feedback model into WeDash process... 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And joined forces with DoorDash in 2022 favorite DoorDash Interview questions and 28 Interview reviews for Performance. Was interested in the companys success behavioral questions to contribute the strongest they... ; adding a new sales opportunity of them were focused on making sure each side of the.. By 2015, we have people focused on a spreadsheet with data Preparation.!

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